Once we receive the contact form we will call you for your free 20 minute phone consultation to discuss the scope of your work and your timeframe. We will come up with an action plan and provide an estimate for you.
For clients who have a one time project, no contract is necessary however a 50% deposit is required before work begins.
You then send us your project instructions and documents, either by fax, email or regular mail and we start working on it.
After any revisions and final proofing of the documents you will receive an invoice for the remainder of the fee for the work. Final proofreading will be the client’s responsibility. Once final payment has been received all documents and files will be returned to you.
For clients who have ongoing work, Smart Secretarial Service offers monthly retainer packages at discounted rates. We will send you a contract to review and sign along with an invoice. You will be invoiced monthly and we must receive payment prior to starting work.